Sports Trader - Customer Service Agent

Full Time, Support

Aardvark is home to some of the most brilliant minds in the industry, seriously “genius” level. It allowed us to rapidly become a dominant force as a software company internationally. From South Africa to Jamaica, from Trinidad to Tanzania - we rock the world! Enormous success has led us to doubling our teams and we're not about to stop now! We build products that revolutionise the industry on a global level. We have all the freedom to create, explore and innovate - truly be the software pioneers!

We need you on our team! Join our squad of developers today!

Sports Trader - Customer Service Agent

Get Ready To

  • Price up and trade a variety of games across European and International Football
  • Assist the Customer Service team with all Sportsbook betting disputes, settlements, re-settlements, and cancellations
  • Helping our customers via email and chat
  • Being a representative externally towards our customers
  • Complete various site checks several times daily to ensure the accuracy of the Sportsbook product
  • Create and manage future pricing for various sports
  • Continuously developing knowledge of the company and the gaming industry

You'll Be Great At This If You

  • Excellent general knowledge of sporting
  • Good knowledge of sports betting industry
  • Good organization and multi-tasking skills combined with an exceptional work ethic
  • Excellent written communication skills in English
  • Strong awareness of the sporting calendar
  • Ability to set priorities and manage time effectively
  • Flexibility to work a rota that fits the business requirements
Apply for this Position
Link to this Position
Location Vilnius
Department Support
Employment Type Full Time
Product Aardvark technologies
Salary Starting at 1200-2000 € Gross

You will be working with

Aardvark's brilliant minds people like:

Experience a Workplace Where

You will work alongside some of the best experts in their fields - seriously 'genius' level brainiacs. Peer-to-peer review will help you improve your work and learn the best practices and solutions.

Awesome working environment and fun colleagues - you'll be surprised! Regular team buildings, sport events, road trips and summer parties, bring your spouses and kids - everyone is invited!

An exciting growing start-up atmosphere, where the structure is flat and decision implementation is fast. Pitch ideas or suggestions and outgrow your position with the company's success.

We will greet you with a starter pack with our cool merch and kitchen with snacks to fuel your productivity and brain power!

You will work alongside some of the best experts in their fields - seriously 'genius' level brainiacs. Peer-to-peer review will help you improve your work and learn the best practices and solutions.

We offer flexibility when it comes to working hours – need to take care of kids or pop out for an hour or two - no worries

If you can WOW us, we are always open to discuss a different salary based on your skills and competences.

Knowing is the end of learning, that's why we push our teams to grow professionally - self-development, training, courses, conferences - whatever you need to go to the next level!

We offer flexibility when it comes to working hours – need to take care of kids or pop out for an hour or two - no worries

Tech Savvy, People-Friendly:
Reach Us Anytime!

Stop by for a visit.

A delicious cup of coffee on us!

Vilnius Office

Saltoniškių g. 2, LT-08126

Vilnius, Lithuania

Kaunas Office

MAGNUM | K. Mindaugo pr. 38, LT-44307

Kaunas, Lithuania