Sports Trader - Customer Service Agent

Full Time, Support

Aardvark is home to some of the most brilliant minds in the industry, seriously “genius” level. It allowed us to rapidly become a dominant force as a software company internationally. From South Africa to Jamaica, from Trinidad to Tanzania - we rock the world! Enormous success has led us to doubling our teams and we're not about to stop now! We build products that revolutionise the industry on a global level. We have all the freedom to create, explore and innovate - truly be the software pioneers!

We need you on our team! Join our squad of developers today!

Sports Trader - Customer Service Agent

Get Ready To

  • Price up and trade a variety of games across European and International Football
  • Assist the Customer Service team with all Sportsbook betting disputes, settlements, re-settlements, and cancellations
  • Helping our customers via email and chat
  • Being a representative externally towards our customers
  • Complete various site checks several times daily to ensure the accuracy of the Sportsbook product
  • Create and manage future pricing for various sports
  • Continuously developing knowledge of the company and the gaming industry

You'll Be Great At This If You

  • Excellent general knowledge of sporting
  • Good knowledge of sports betting industry
  • Good organization and multi-tasking skills combined with an exceptional work ethic
  • Excellent written communication skills in English
  • Strong awareness of the sporting calendar
  • Ability to set priorities and manage time effectively
  • Flexibility to work a rota that fits the business requirements
Apply for this Position
Link to this Position
Location Vilnius
Department Support
Employment Type Full Time
Product Aardvark technologies
Salary Starting at 1200-2000 € Gross

You will be working with

Aardvark's brilliant minds people like:

Žilvinas

Žilvinas

Head of Support and Operation Manager

Experience a Workplace Where

You will work alongside some of the best experts in their fields - seriously 'genius' level brainiacs. Peer-to-peer review will help you improve your work and learn the best practices and solutions.

Awesome working environment and fun colleagues - you'll be surprised! Regular team buildings, sport events, road trips and summer parties, bring your spouses and kids - everyone is invited!

An exciting growing start-up atmosphere, where the structure is flat and decision implementation is fast. Pitch ideas or suggestions and outgrow your position with the company's success.

We encourage our colleagues to embrace a healthy lifestyle, anyone running or cycling can track and share their progress in the STRAVA app - best achievers get full membership as a prize!

You will work alongside some of the best experts in their fields - seriously 'genius' level brainiacs. Peer-to-peer review will help you improve your work and learn the best practices and solutions.

We offer flexibility when it comes to working hours and places - need to take care of kids or pop out for an hour or two - no worries. Work from home or join us in the cozy office in Vilnius or Kaunas - your choice!

We will greet you with a starter pack with our cool merch and an always fully stocked kitchen with healthy snacks and beverages to fuel your productivity and brain power!

Knowing is the end of learning, that's why we push our teams to grow professionally - self-development, training, courses, conferences - whatever you need to go to the next level!

Gross salary starting from 4,500 EUR/month. If you can WOW us, we are always open to discuss a different salary based on your skills and competences.

We offer flexibility when it comes to working hours and places - need to take care of kids or pop out for an hour or two - no worries. Work from home or join us in the cozy office in Vilnius or Kaunas - your choice!

Tech Savvy, People-Friendly:
Reach Us Anytime!

Business: sales@aardvark.technology

Career: cv@aardvark.technology

Stop by for a visit.

A delicious cup of coffee on us!

Vilnius Office

Saltoniškių g. 2, LT-08126

Vilnius, Lithuania

Kaunas Office

MAGNUM | K. Mindaugo pr. 38, LT-44307

Kaunas, Lithuania